Refund policy

Because all of our items are made to order and personalized specifically for each customer, we do not accept returns or exchanges.

If your order arrives damaged or contains a manufacturing error, please contact us within 48 hours of delivery. We will gladly offer a replacement or an appropriate solution.

Please note:
• Personalized items cannot be returned due to incorrect information provided by the customer.
• Color variations due to screen differences are not considered defects.
• We do not accept cancellations once production has started.

Your satisfaction is very important to us, and we are always happy to help resolve any issues.